I really do not like to get snarky, but sometimes I see blog posts that are so superficial that I cannot help but be a little testy.
Case in point Apple Pay Has Finally Arrived! Great – But Here Are 7 Reasons It Won’t Be A Slam-Dunk Success by Robert Hof, in Forbes.
First – I totally agree with Hof when he writes
it’s apparent that Apple Pay is far from a guaranteed success.
This definitely is true. No one can predict with surety two basic factors:
- Will it work properly?
- Will the public accept it?
Typically, Apple’s products and services work pretty well, but there have been some notable exceptions. The move from .mac to me.com was a tremendous mess, and the introduction of Maps seriously flawed. Any system failure even vaguely approaching those will be a disaster. This is people’s credit cards and payments, not simply directions to the nearest movie theater.
As for number two, Apple seems to have a really refined system, and if it works as effortlessly as in Apple’s demo, it will certainly be the easiest method of paying yet available. A simple swipe of your iPhone or Apple Watch by the NFC reader while holding the home button (on the iPhone) and you are done.
But none of this is guaranteed. That is the nature of any business, especially one that is creating a whole new product.
But Hof goes on to list seven important areas where Apple Pay is lacking.
1 –You can’t use Apple Pay unless you buy an iPhone 6 or 6 Plus